Talk to a Doctor About Your Regular Medication
If you take ongoing medication, you can speak with an AHPRA‑registered Australian doctor by phone or video to review your needs. Where it's safe and clinically appropriate, your doctor can provide a prescription.
A consultation is always required • Doctor's clinical decision • AHPRA‑registered
This is a doctor consultation service. A prescription is a possible clinical outcome — never guaranteed. We do not sell medicines online. Scripts are only considered after a real‑time phone or video consult, where safe and clinically appropriate.
When a Medication Review Helps
Telehealth can be a practical way to discuss ongoing medication with a doctor when an in‑clinic visit isn't available soon — subject to clinical suitability.
- You’ve been on a stable, ongoing medication and need a clinical review for continuity of supply
- You’re travelling or away from your usual clinic and need to speak with a doctor about your regular medication
- You want to discuss how you’re going on current treatment and whether a prescription is still appropriate
- Your usual GP isn’t available soon, and a telehealth medication review may be a suitable option
How a Script Review Works
Step 1
Book a Consultation
Choose a time that suits you and note that you’d like to discuss your regular medication. A real‑time appointment is always required.
Step 2
Speak With a Doctor
Connect by phone or video with an AHPRA‑registered Australian doctor. They’ll review your history, current medication, and how you’re managing.
Step 3
Prescription Where Appropriate
If the doctor decides it’s safe and clinically appropriate, they can provide a prescription — including an electronic prescription (eScript) where available.
How You Receive a Prescription
If a prescription is issued, delivery options depend on what's clinically and practically available for your consult.
Electronic prescription (eScript)
Where a prescription is issued, it can often be sent as a digital token to your phone or email. You present the token at a participating Australian pharmacy.
Sent to a pharmacy
In some cases, your doctor may arrange for the prescription to be sent directly to a pharmacy of your choice, where that option is available.
Valid where issued lawfully
Electronic prescriptions issued by an AHPRA‑registered doctor after an appropriate consultation are recognised across Australia under the national e‑prescribing framework.
What to Expect
Our doctors follow Australian prescribing standards and AHPRA's telehealth guidance. That means:
- A real‑time consultation is required — prescriptions are never issued from a form or questionnaire alone.
- The doctor decides what’s safe and appropriate for you. A consultation doesn’t guarantee a prescription.
- Some medications and situations aren’t suitable for telehealth, and the doctor may recommend an in‑person review or that you see your regular GP.
- For complex or higher‑risk medications, continuity with your usual GP is often the safest path, and we’ll tell you if that’s the case.
Why Book a Medication Review Online
Review without a clinic wait
Speak with a doctor from home when you need a timely medication review and telehealth is clinically suitable.
Real‑time clinical care
Every prescription decision follows a live phone or video consult — not an automated form or chat‑only request.
eScript convenience
Where a script is issued, you can often take a digital token to a pharmacy without managing paper paperwork.
Clear next steps
If a telehealth script isn’t appropriate, the doctor will explain why and help you choose a safer pathway.
When Telehealth Prescribing May Not Suit
Safe care sometimes means saying no to a script, or recommending another pathway.
- Situations that need a physical examination, tests, or urgent in‑person assessment
- Requests made without a real‑time consultation
- Medications or clinical situations the doctor judges unsuitable for telehealth prescribing
- Anyone seeking a guaranteed script — prescribing is always a clinical decision
How to Prepare
- Your Medicare card (if eligible) and any concession card details
- The name and dose of your current medication, and how long you’ve been taking it
- Any allergies, side effects, or recent changes in your health
- Your preferred pharmacy (if you want the script sent there)
- A quiet place with a stable phone or internet connection for the consult
Related Services
Telehealth consultation
Book a general online appointment with an Australian doctor.
Medical certificate
Discuss a certificate after a real‑time consult, where appropriate.
After hours doctor
Evening and weekend telehealth where appointments are available.
Fees & billing
See consultation fees and membership options.
Online Prescription FAQs
Can I get a prescription online in Australia?+
You can book a telehealth consultation with an AHPRA‑registered Australian doctor to discuss your medication. A prescription may be provided only where the doctor decides it is safe and clinically appropriate after a real‑time consult.
Can I get any medication online?+
No. Whether a prescription is appropriate is a clinical decision made during your consultation. Some medications and situations aren’t suitable for telehealth at all.
Do I need a consultation?+
Yes, always. A real‑time phone or video consultation is required before any prescription. Forms, questionnaires or chat alone are not enough.
Will I definitely get a script?+
No — it depends entirely on the doctor’s clinical assessment. Booking a consult is not a promise that a prescription will be issued.
How do I receive my prescription?+
Where issued, it can be provided as an eScript (a token sent to you) or sent to a pharmacy, where available. Your doctor will explain the option used for your consult.
What is an eScript?+
An electronic prescription is a digital prescription token you can present at a participating Australian pharmacy. It replaces the need for a paper script in many cases.
Is this the same as buying medicine online?+
No. MyDocX provides a doctor consultation. Any prescription is a possible clinical outcome of that consult. Medicine supply is handled by a pharmacy after a lawful prescription is presented.
What if the doctor can’t prescribe via telehealth?+
They’ll explain why and recommend an appropriate next step — such as seeing your usual GP, attending an in‑person clinic, or seeking urgent care if needed.
How much does it cost?+
A consultation is required. Prescriptions are provided during a standard consultation (from $59.99) where clinically appropriate, or as part of a monthly membership — see Fees & Billing. The fee is for the doctor's time, not for any medicine.
Not for Emergencies
If you've run out of an essential medication and are unwell, or are experiencing a life‑threatening emergency, call 000. For urgent after‑hours medication advice, call Healthdirect on 1800 022 222.
Book an AppointmentNeed to discuss your regular medication?
Book a real‑time consult with an AHPRA‑registered Australian doctor. A prescription may be provided where it's safe and clinically appropriate.
Book an Appointment