Fees & Billing

Clear appointment fees · Bulk billing where eligible · Consult required

Fees & Billing

Clear, upfront pricing with three ways to pay: a monthly membership, telehealth appointment types by duration, or bulk billing if you're eligible. The same prices apply to everyone — no introductory or first‑time offers.

Membership Plans

Prefer a monthly plan? Speak with a doctor when you need to — billed monthly in AUD, cancel any time.

Essentials

$19.99/month

Unlimited telehealth consults, where clinically appropriate
Medical certificates

Complete

$49.99/month

Everything in Essentials, plus:
Advice & information
Prescriptions, where clinically appropriate (consultation required)
Specialist referrals
Blood & pathology test referrals
Imaging & radiology referrals

Premium

$79.99/month

Everything in Complete, plus:
Weight management consultations

All memberships are billed monthly in AUD and can be cancelled at any time. Every consultation is with an AHPRA‑registered doctor, and all care is provided only where clinically appropriate at the doctor's discretion.

Telehealth Appointments

Choose the appointment length that matches what you need. Payment is required before your consultation.

Standard GP Consultation

$79

15 minutes

For one straightforward health concern, general medical advice, a brief follow-up, referral, repeat prescription or medical certificate where clinically appropriate.

Long GP Consultation

$149

30 minutes

For new patients, multiple health concerns, detailed assessment, results review or ongoing care requiring additional time.

Extended GP Consultation

$219

45 minutes

For complex presentations, several medical concerns or consultations requiring detailed assessment and treatment planning.

Mental Health Consultation

$229

up to 45 minutes

For mental health assessment, treatment planning, support and ongoing management. A Mental Health Treatment Plan is provided only where clinically appropriate and eligibility requirements are met.

Weight Management Consultation

$149

30 minutes

A personalised medical assessment covering weight concerns, relevant health risks, treatment options and ongoing management.

Medicinal Cannabis Initial Consultation

$199

up to 45 minutes

A comprehensive assessment of medical history, current symptoms, previous treatments and potential suitability for medicinal cannabis. Approval or prescribing is not guaranteed.

Medicinal Cannabis Follow-Up

$79

15 minutes

For existing MydocX medicinal cannabis patients requiring a treatment review, monitoring or medication adjustment.

Repeat Prescription Consultation

$59

up to 10 minutes

For eligible existing patients requesting a repeat of a previously prescribed medication. New medications, controlled medicines and complex medication reviews may require a standard or longer consultation.

Medical Certificate Consultation

$49

up to 10 minutes

A brief telehealth assessment for a medical certificate where clinically appropriate. Certificates cannot be backdated unless the doctor determines there is an appropriate clinical basis.

Referral or Results Review

$79

up to 15 minutes

For specialist referrals, pathology or imaging results, and brief follow-up discussions requiring a GP assessment.

Important information

All consultations are provided by Australian-registered medical practitioners via phone or secure video. Payment is required before the appointment. Prescriptions, referrals, medical certificates and other clinical documents are issued only where the treating doctor considers them clinically appropriate. Payment does not guarantee that a requested medication, referral or document will be provided. Longer or more complex consultations may require an additional appointment and fee.

All fees are in Australian Dollars (AUD). Fees cover the doctor's consultation and time; they are not a charge for any medicine.

Billing Policy

Mixed‑Billing Service

Bulk Billing Available For:

Children under 16
Pensioners (Pensioner Concession Card)
Health Care Card holders (HCC)
DVA Gold card holders

Gap fees apply for standard consultations. After‑hours and weekend appointments may incur private fees. Eligibility is confirmed at booking.

Bulk Billing

$0 out‑of‑pocket

for eligible patients (children under 16, pensioners, HCC and DVA Gold card holders)

Medicare rebates apply where eligible. Bulk billing is a separate pathway to membership and appointment fees — eligibility is confirmed at booking.

Payment Methods

Medicare

We accept all valid Medicare cards. Provide your Medicare number at booking. Bulk billing is applied for eligible patients.

Credit/Debit Card

All major cards accepted through our secure payment system. Payment is required before the appointment.

Private Health

Some private health insurers offer rebates for telehealth. We provide itemised receipts so you can claim where eligible.

Important Billing Information

Bulk Billing Eligibility

Available for eligible Medicare card holders: pensioners, Health Care Card holders, DVA Gold card holders and children under 16. Eligibility is confirmed during booking.

Medicare Safety Net

Once your out‑of‑pocket costs reach the Medicare Safety Net threshold, you may receive higher Medicare rebates for further consultations in that calendar year.

Cancellation Policy

Please give at least 2 hours' notice to cancel or reschedule a telehealth consultation, and 24 hours' notice for a home visit. Late cancellations may incur a $30 fee.

Receipts & Invoices

You'll receive an itemised receipt with relevant Medicare item numbers after each consultation, sent automatically by email for your claim.

Provider Numbers

Our doctors hold valid Medicare provider and prescriber numbers, included on your documentation for claiming and your records.