Trusted Health

Trusted Telehealth
Appointment in Australia

Speak with a registered Australian doctor and receive personalised advice and services without the need to leave the comfort of your own home.

Services Banner

Consultation Servicesunderline

General Consultation
Online Script
Medical Certificate
Mental Health Plan
Referrals
Sexual Health

Why Choose Mydocx for Telehealth Consults?underline

Doctor consulting with elderly patient

Our Telehealth consultations allow you to speak with a doctor from the comfort of your home. Perfect for medical advice, follow-ups, minor illnesses, medication reviews, and general health concerns, without needing to visit the clinic in person.

This service gives you quick and convenient access to professional medical care through a secure video or phone consultation. It’s ideal for patients who need medical support but cannot attend the clinic physically.

What Telehealth Can Help With

Cold and flu symptoms • Minor infections • Medication reviews • Repeat prescriptions • Follow-ups • Skin issues • Mental health chats • General advice • Chronic condition support • Results review

Top Rated

by Patients

4.9

Average Rating

24/7

Availability

How Does a Telehealth Appointment Work?underline

Telehealth makes it easy to speak with a doctor from home through a secure video or phone call. It's fast, convenient, and ideal for non-emergency medical concerns that don't require a physical examination.

1

Book Online

Book online

Choose your preferred time and date to speak with one of our registered Australian doctors.

2

Get Confirmed

Get confirmed

Receive your appointment details instantly, including call instructions.

3

Attend Consultation

Attend consultation

Receive your appointment details instantly, including call instructions.

What is a Telehealth Appointment?underline

Telehealth combines modern technology with everyday healthcare, allowing you to speak with a doctor by phone or video call. It’s a simple and convenient way to access medical support without needing to visit the clinic in person.

There are many benefits to Telehealth, including:

  • Better accessibility – whether you’re in a busy city or a rural area, you can get timely medical care.
  • Shorter wait times – Telehealth helps reduce pressure on traditional clinics, allowing you to connect with a doctor sooner.
  • Convenience – talk to a qualified, AHPRA-registered doctor from the comfort of your home.
  • Reduced spread of illness – no waiting rooms, no exposure, and no risk of passing germs to others.

With myDocx, accessing Telehealth is simple, secure, and designed for your convenience. Just book your appointment online through HealthEngine and follow the instructions provided at your scheduled time.

Doctor with tablet

Telehealth FAQsunderline

Got Questions?

We've Got Answers

What is MyDocx?

MyDocx is an Australian telehealth platform connecting you with registered doctors for online medical consultations, prescriptions, and medical certificates.

How do I book an appointment?

Simply click "Book Now", select your preferred time, fill in your details, and you'll receive confirmation via email.

Can I book over the phone instead?

Yes, you can call our support line to book an appointment over the phone if you prefer.

Do you ever walk-ins?

As a telehealth service, we operate entirely online. However, same-day appointments are often available.

What should I bring to my appointment?

Have your Medicare card, any relevant medical history, and a list of current medications ready for your consultation.

Do you offer home visits?

Yes, we offer home visit services in select areas. Please check our Home Visit page for more information.

Can I get a prescription or referral without a full consultation?

All prescriptions and referrals require a consultation with one of our doctors to ensure safe and appropriate care.

Experienced Doctors You Can Trustunderline

Team of doctors

15+

Years Experience

With myDocx, you’re consulting with a doctor registered by the Australian Health Practitioner Regulation Agency (AHPRA). This national body ensures all registered practitioners are properly trained, qualified, and meet Australia’s highest standards of safety and care.

Our AHPRA-registered doctors provide professional, reliable medical support through Telehealth or in-clinic services. Whether you need general medical advice, a prescription, a referral, or follow-up care, you can feel confident knowing you’re speaking with a trusted and fully accredited medical professional.

We’re here to make quality healthcare accessible, convenient, and patient-focused — whenever you need it.