Telehealth Appointments with Australian Doctors
Speak with a registered Australian doctor and get personalised advice and care — by secure video or phone, without leaving home. Available to patients right across Australia.
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What You Can Use Telehealth For
Why Choose MyDocX for Telehealth?
Our telehealth consultations let you speak with a doctor from the comfort of home — ideal for everyday medical advice, follow‑ups, minor illnesses, medication reviews and general health concerns that don't need a physical examination.
You get quick, convenient access to professional medical care through a secure video or phone consultation. It's well suited to people who can't easily attend a clinic, including those in regional and remote areas.
What Telehealth Can Help With
Cold and flu symptoms • Minor infections • Medication reviews • Repeat prescriptions (where clinically appropriate) • Follow-ups • Skin concerns • Mental health support • General advice • Chronic condition support • Results review
How a Telehealth Appointment Works
Telehealth makes it simple to speak with a doctor from home by secure video or phone — fast, convenient and ideal for non‑emergency concerns that don't need a physical exam.
Book Online
Choose a time and date to speak with a registered Australian doctor.
Get Confirmed
Receive your appointment details instantly, including how to join the call.
Attend Your Consultation
Connect with your doctor at the scheduled time. They'll assess you and recommend the right next steps for your care.
What Is a Telehealth Appointment?
Telehealth uses everyday technology to connect you with a doctor by phone or video — a simple, convenient way to access medical support without travelling to a clinic.
Benefits of telehealth include:
- Better access — Get timely care whether you're in a city, a regional town or a remote area.
- Shorter waits — Connect with a doctor sooner and ease pressure on busy clinics.
- Convenience — Speak with an AHPRA‑registered doctor from home.
- Lower infection risk — No waiting rooms.
With MyDocX, telehealth is simple and secure. Book online in a couple of minutes and follow the instructions provided for your appointment time.
Telehealth FAQs
Got questions?
We've got answers
What is MyDocX?
An Australian telehealth service connecting you with AHPRA‑registered doctors for online consultations, certificates, scripts and referrals.
How do I book?
Click "Book Now", choose a time, enter your details, and you'll get an email confirmation.
Can I book over the phone?
Yes — call our support team and we'll help.
Do you offer same‑day appointments?
As an online service, same‑day appointments are often available — check live times at booking.
What should I have ready?
Your Medicare card (if eligible), relevant medical history, and a list of current medications.
Do you offer home visits?
Yes, in the Brisbane/Logan region. See our Home Visit page.
Can I get a script, certificate or referral without a consultation?
No. A real‑time consultation is always required, and these are only provided where clinically appropriate.
Care From AHPRA‑Registered Doctors
Every MyDocX consultation is with a doctor registered by the Australian Health Practitioner Regulation Agency (AHPRA) — your assurance that they are properly qualified, currently registered, and held to Australia's national standards of safety and care. You can verify any doctor at ahpra.gov.au.
Whether you need general advice, a medical certificate, a script review, a referral or follow‑up care, you can feel confident you're speaking with a trusted, accredited Australian doctor.
Not for Emergencies
If you are experiencing a life‑threatening emergency, call 000. For free health advice any time, call Healthdirect on 1800 022 222.
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